ABOVE AND BEYOND CUSTOMER SERVICE AND AN EXOTIC HAWAIIAN LOCATION
Shelter Works’ products can be found protecting equipment all over the northern hemisphere, from the edge of the Arctic Circle in Canada to the tip of Key West on Florida’s most outer key, all along the eastern seaboard and as far away west as Hawaii. Recently, we built a shelter for use on the Hawaiian Islands, where our client discovered what we mean by customer service.
Typically, our field equipment shelters arrive pre-assembled and ready to set in place with an on-site crane or other construction vehicle. In this case, however, the building was sent in pieces, with detailed instructions for assembly on site. This was done to minimize shipping costs without sacrificing construction quality. We’ve used this technique in the past where getting to the site poses its own set of challenges. One project required separate pieces to be carried inside a mine shaft and built once at the final destination deep within the mine. Assembly for another project was carried out on a seafaring boat.
The Hawaiian field equipment shelter was designed to protect some electrical equipment. This final destination was close to water and salt air, so the project’s engineers determined that in order to reduce deterioration possibilities, a fiberglass enclosure with a 25-year warranty would provide the longest, most effective field equipment protection possible.