Our Reputation is Built in Our Process
From quotation to delivery – and far beyond – we’re committed to providing the highest quality product and the most rewarding customer experience possible. Here’s an overview of the Shelter Works experience that you can expect:
Step 1: Needs Analysis & Quote
Every project has unique requirements, so we always review your needs and goals carefully so that we can offer a solution that will meet your needs. Once we are clear on your needs we provide you with a detailed quote, usually within 48 hours.
Step 2: Design & Submittal
Our designers will work from your drawings and specifications to design a shelter that meets your needs. Our SolidWorks files are easily incorporated into engineers’ design plans. We provide cut sheets with detailed images of the component parts as part of our submittal package. Plus, for a modest fee, Shelter Works will furnish engineered stamped drawings ready for permit approval submission.
Step 3: Project Review
Once the submittal drawings are completed we will review the project plans with you and offer recommendations based on existing conditions, the design intent, or selected products. We’ll also incorporate any of your required changes until the submittals are approved.
Step 4: Manufacturing & Delivery
Our skilled production team produces each shelter to our exacting standards of quality and construction. To ensure the availability of replacement parts, we manufacture our own standard components, including our proprietary FiberWrap doors. Manufacturing and assembly is carefully monitored to ensure the finest quality product, and after the shelter is complete and receives its final quality inspection, it is shipped fully assembled.
Step 5: The Shelter Works 'Built for Life' Warranty
The final step in our production process is how we back it up:
- We offer an industry-leading 25 year warranty.
- Operation manuals are available upon request.